Refund Policy

Last updated: June 2026

Zion Escape Tours respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone / WhatsApp number
  • Booking details
  • Pickup location
  • Payment details (processed securely through third-party providers)

We only collect information necessary to provide our services.

How We Use Your Information

We use your information to:

  • Process bookings
  • Communicate tour updates
  • Arrange transport and activities
  • Process payments and refunds
  • Improve our customer experience

Data Protection

We take reasonable steps to protect your information from loss, misuse, or unauthorized access.

Third Parties

We may share limited booking details with trusted suppliers such as:

  • Activity operators
  • Hotels
  • Transport providers
  • Payment processors

We never sell your personal data.

Marketing

We may occasionally send promotions or travel inspiration. You can unsubscribe anytime.

Cookies

Our website may use cookies to improve browsing experience and site performance.

Your Rights

You may request to:

  • Access your data
  • Correct inaccurate information
  • Delete personal information where legally allowed

Contact

For privacy questions, contact us at:

Email: [email protected]
WhatsApp: +27 61 354 6457